Cameron Highlands Resort, Luxury Hotel in Malaysia, SLH #hotel #locator

#cameron highland hotel

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Cameron Highlands Resort

Hotel Facilities
  • Ballroom
  • Banquet facilities
  • Bar
  • Coffee shop
  • Fitness centre
  • Free parking
  • Garage parking
  • Internet access
  • Lounge
  • Meeting room
  • Outdoor parking
  • Restaurant
  • Spa
  • Wi-Fi
  • Wi-Fi available in rooms
Room Facilities
  • Adaptor plugs available
  • Balcony
  • Bathrobe
  • Desk
  • Hairdryer
  • Minibar
  • Safe
  • Shower
  • Slippers
  • Tea or coffee facilities
  • Telephone
  • Television
  • Wi-Fi in room
Services
  • Airport shuttle
  • Business services
  • Childcare service
  • Currency exchange
  • Doctor on call
  • Laundry service
  • Masseuse
  • Multilingual staff
  • Porter
  • Room service
  • Safety deposit box
  • Turndown service
  • Wedding services
Recreation
  • 18 hole golf course
  • Gym
  • Nature trails
  • Snooker or billiards
Stay date: January 2015
My Trip Type: Friends

Lovely atmosphere, clean nicely laid out rooms (we were in a junior suite). All rooms on the road but despite some tripadvisor reviews we didn t find it too bad in terms of noise. Spa very good. Housekeeping very good. One star taken off because local knowledge was not very good at all – they struggled to recommend anywhere local to eat, and despite the brochure full of hiking trails, the man on the front desk (Eric?) insisted there were landslides and if we wanted to explore, the only option was to take the extremely expensive plantation tour which consisted of being in a car all day. Luckily we ignored his advice, took the free Jim Thompson trail walk and arranged direct with the guide to take us on a much longer hike the next day. It turned out there were no landslides at all. and we can t help having an unpleasant feeling we were deliberately lied to in order for the front desk to gain commissions by booking a tour we clearly weren t that keen on. However in general the staff were very friendly and attentive, and as long as you don t rely on the hotel to guide you on activities, it s a lovely short break.

Top tip for other guests:

Do your own research on local actvities

Hotelier reply:

Dear Mr Waller, Thank you very much for your review on your latest stay at Cameron Highlands Resort. I sincerely apologize with regards to the incorrect information given to you by our front desk staff. Will reiterate to front desk team with the necessary training, verbiage & development when comes to providing information to our guests. However, I also appreciate your comments by acknowledging the efforts our staffs in general and the service rendered to you. Mr Waller, once again thank you for your review and we are really looking forward to hosting you again in the not too distant future. Regards, Terence Waller Resort Manager

Stay date: August 2014
My Trip Type: Couple

Great hotel in colonial style, nicely located. Staff is very friendly, knowledgeable and helpful; they did their utmost to make our stay great. Rooms and overall facilities are clean and well looked after. Spa is amazing. Many leisure activities can be arranged through the hotel. Dining is good but quality of food could benefit from slight improvement. Overall a very nice hotel.

Top tip for other guests:

Try the spa facilities.

Stay date: June 2013
My Trip Type: Couple

The service at this hotel was impeccable. everyone was friendly and courteous. The high tea was also nice, with freshly baked scones with strawberry jam. The hotel was fully booked, and hence was not able to get the free upgrade provided by SLH. We were given the deluxe room with balcony. It was a nice view, overlooking the golf course, but only did we realise that we could hear every bike, car, bus that passed our balcony. Retreating back into the room, the hotel is pretty classic (old) and hence the windows still allowed noise in. The hotel was kind enough to provide free earplugs for us to sleep at night. The free Jim Thompson hike in the nearby forest was very nice and refreshing too. the local guide (Madhi) was extremely passionate about the history. The spa was fantastic. The strawberry treatment was wonderfully relaxing and there were nice touches to keep us warm and heated in the cool chilly cameron air. During the peak season, need to book your taxi s in advance. It can be quite hard to get transport to the airport.

Top tip for other guests:

try the hike and the spa, and use the earplugs to sleep in the night!





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