Koala Tree Motel (Port Macquarie, Australia) – 2016 Motel Reviews #hotel #vouchers

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stayed here a few nights room wasn’t too bad except there was dog hair from previous people who had stayed and the lounges were a bit worn/tatty and scratched up, aircon didn’t really work. made booking by phone and told them it was for 2 adults, 2 children and 2 dogs was told it would be a $200 security deposit which was fair enough once we got there they said because we had 2 kids and dogs it was an extra $200 deposit $100 per child and dog was not happy but paid it just to have a place to stay with dogs as it was the only one left on short notice and was told it would be refunded immediately on checkout. upon checking out we asked how long till the deposit would be refunded and was told to come back in an hour did so and was told they hadn’t had time to inspect the room so we started to head home being reassured that it would be returned within 24hrs which it wasn’t, almost 4 weeks later and after a few calls to them and being abused by the manager it still wasn’t returned told them if it wasn’t in the next day I would contact fair trading which it surprisingly was returned that afternoon. I will never stay here again even if I was desperate

Top little motel

Louise J (7 reviews)

Whether you’re travelling with a pet or not the Koala Tree is a very nicely updated and well maintained motel. Bright paint, clean modern bedding and towels, and polished wooden floors make it a big step up from how we remember dog-friendly accommodation when we last travelled with the terrier twins. Thanks for providing such a top spot to stop.

DON T GO THERE

Sue W (10 reviews)

The room was tiny supposed to have a kitchenette didn’t have it. It was booked for three people and only supplied with 2 towels no bath mat no hand towel. The room was freezing the air con didn’t even make the room warm. The beds kept sliding every time you moved. The shower was like a very fine mist disgusting. We had a microwave with no dishes I would not recommend this motel to my worst enemy. Had to go to office for more towels etc We went to supermarket to buy cups to drink out of will never go there ever again and to top it off they charge like a wounded bull

Traveler Room Tips

Just don t go there i m sure there are better places

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