Santa Monica Motel (CA) – 2016 Motel Reviews #capital #hospice

#santa monica motel

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Right in the middle of Santa Monica but:

– No air conditioning (the description says it does have it. lie)
– The cleaning lady only remade the bed and put fresh.

Right in the middle of Santa Monica but:

– No air conditioning (the description says it does have it. lie)
– The cleaning lady only remade the bed and put fresh towels on the bed (but only body, no new towel for face) no new cups, no new ice bucket plastic bag, no tidy up (and there were a lot of cleaning ladies around so they could have spent the extra five minutes to put clean plastic cups and a clean plastic bag)

– Very small parking lot.

Cheri P, Front Office Supervisor at Santa Monica Motel, responded to this review

Thank you for taking the time to share your feedback.,
I would like to apologize for the experience you encountered during your stay, I have notified the correct department and we have begun to take corrective action.

I am hopeful that this experience will not deter you from staying with us in the future, the next time your back in the Santa Monica please give me a call so I can personally take care of you.





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