Florida Board of Nursing – Education and Training Programs – Licensing, Renewals


The Florida Board of Nursing (Board) approves new pre-licensure nursing education programs that meet the application requirements specified in Section 464.019, Florida Statutes. This Section of Florida law also defines the Board s regulatory authority over established nursing education programs.

Nursing education programs in Florida that hold specialized nursing accreditation by the Accreditation Commission for Education in Nursing (ACEN) or by the Collegiate Commission on Nursing Education (CCNE) are not regulated by the Florida Board of Nursing. Consumers are advised that the Board is not authorized to conduct site visits, and oversight of approved nursing education program quality measures is limited by Florida law.

All concerns or complaints pertaining to approved nursing education programs in Florida should be directed to the Consumer Services Unit of the Department of Health s Division of Medical Quality Assurance.

Marks and Spencer Complaints-0843 455 0103 #reputation #com #complaints


Marks and Spencer Complaints-0843 455 0103

Marks and Spencer Complaints 0843 455 0103.

Marks and Spencer Customer Services 0843 455 0103.

Marks and Spencer, long considered the archetypal British clothiers, was founded in 1884 on a market stall in Leeds, as a partnership between Polish refugee Michael Marks and local bookkeeper Tom Spencer, and operating as a Penny Bazaar.

It expanded across markets in the North West before eventually moving into high street stores. The company now has around a thousand stores across the UK and employs over 81,000 people. It s reputation has been built on supplying quality British goods, and until 2002 the store only stocked British-made items, often under its own St Michael s brand.

As a high street retailer, you can access Marks and Spencer Customer Services in all stores, as well as by telephone, email, fax and letter.

Marks and Spencer complaints were historically dealt with in an efficient manner, typified by the slogan, The customer is always and completely right! and until 2005, a full refund was offered for all unwanted items, on production of a receipt, regardless of how long ago it was bought. This was adjusted downwards to 90 days in 2005 and 35 days in 2009.

Marks and Spencer s head office is based in London, however it has several major sites across the UK, dealing with various aspects of the business. Marks and Spencer Customer Services is based in Chester.

The company reaches it s financial peak in the late Nineties but over intervening years has suffered from poor sales and a perceived loss of direction. Marks and Spencer complaints highlighted the bland appearance of the stores and uninspiring clothes lines.

In response, the company undertook to improve it s offering and has invested in improving the Marks and Spencer Customer Services, with what it calls it s Service Style and also Service Circle . These are part of a wholesale change in the attitude and culture of the organisation, designed to reduce the number of Marks and Spencer complaints by empowering staff to take ownership of issues and deal with things themselves, rather than allowing them to escalate.

This has seen an improvement in the overall opinion amongst the public of the brand, if not necessarily its sales figures.

Marks and Spencer Complaints 0843 455 0103.

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Marks and Spencer Customer Services 0843 455 0103.

TroubleShooters: Resolving Comcast customer billing issues #action #news #troubleshooters,comcast,comcast #customers,comcast #complaints,comcast #problems,comcast,consumer,action


TroubleShooters: Resolving Comcast customer billing issues

Wednesday, May 06, 2015

The Action News Troubleshooters have gotten more complaints about Comcast than any other company. Now the cable giant claims to be re-inventing their customer experience – something many say is long overdue.

“I think they are horrible to their customers,” said Carol Lehman.

The Lehmans tell us that for five years, Comcast erroneously charged them for a cable box they’d actually turned in.

“I am not happy about it, that’s over $600,” said Lehman.

They say they have all their bills – five years’ worth to prove it.

“I’m upset because it is so much money,” said Lehman.

Tim Hershey in Sicklerville, New Jersey told me he, too, was erroneously charged for a cable box for the past 5 plus years.

But trying to get their money back from Comcast?

“Dealing with them is like banging your head against the wall – you get nowhere,” said John Lehman.
The Camerons tell the Troubleshooters that Comcast claimed they didn’t turn in their box either so they were erroneously charged for an extra month after they canceled their service.

“The problem is their customer service needs to be fixed – I mean there’s something radically wrong,” said Sienna Cameron.

The Camerons tell us they made phone call after phone call to Comcast.

“Over and over – every time I’d have to go through the whole thing,” said Ronald Cameron.

After the Action News Troubleshooters got involved, Hershey told me Comcast agreed to credit his account for the additional charges for the past five years.

The Lehmans got a voicemail from Comcast saying they would give them their $600 but only if they agreed not to talk about it.

The Camerons didn’t have that issue.

“Channel 6 came through and got our $200 back for us,” said Cameron.

Comcast says, “We have apologized to our customers and these issues have since been resolved to their satisfaction. This week, Comcast announced plans to significantly improve the customer experience, and those efforts will go a long way to prevent the experiences these customers went through last year.”

So what is Comcast promising? Among other things, in the future – digital receipts when customers turn in equipment.

And a new measure in place right now lets customers drop off their equipment at certain UPS stores. Comcast says – “Walk in, drop off, that’s it.”

But my advice? Ask for and keep your receipt.

Meantime, as part of its so-called “transformation,” again Comcast promises to create more than 5,500 customer service jobs over the next few years.

It also says it’ll create three new customer support centers in Albuquerque, Spokane, and Tuscon – and triple the size of its team that serves customers on social platforms like Twitter and Facebook.

For more information on Comcast’s upcoming changes:

2011 Chevrolet Cruze transmission problems – complaints #2011 #chevrolet #cruze #transmission #problem,


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