Arbor Hospice Employee Reviews in United States
Used to be ok, Doesn t sound like it now. Care lost to cash
Department Manager (Former Employee) Residence. Ann Arbor September 1, 2016
Worked in the residence when it first opened. Total of 6 or 7 years.
Things were pretty good. People cared. Then top management was booted(the woman who started it) by the board and was replaced by a money, money, money type person. Much of the real caring was lost and replaced by superficial and fake caring in front of families. After adjusting to the new management, things were alright for a few more years. Then big pressure was put on to move them in and move them out. Always about the money. I was management so I do understand the money side, but it needs to be evened out with caring. Glad I left, much better opportunities out there, and not worth the hassel.
From what I ve read in these other reviews, it hasn t improved at all.
Decent benifits at the time
Scheduler (Current Employee) Ann Arbor, MI August 21, 2015
Arbor Hospice can be at times an emotional challenging place to work given the scope of the business. The most difficult part of my job is balancing various work ethics. My co-workers are very supportive. I ve learned that Not everyone has the same work ethic but the bottom line is that the patients come first. The most enjoyable part of my job is hearing the gratitude from families when we as a team have worked together to enable a family have their loved one die with peace and dignity and in comfort. Management as a whole supports the mission of Arbor Hospice and I feel they do an amazing job with what they have on their plate.
An employer with a mission that gives a sense of purpose
Horrible place to work
On-Call Social Worker (Former Employee) Ann Arbor, MI March 1, 2016
The management has no respect or. in the case of the SW lead and her boss, a complete lack of manners, appropriate behavior, or basic civility. They are also extremely abrasive, have anger management issues, and are impossible to talk to.
Overall, communication is non-existant between them, the employee and others, yet their arrogance is laughable. I was insulted by the lead on 2 occasions in front of numerous employees and paid a ridiculously low hourly rate.
HR has been led to believe that non-profit includes paying staff very low wages, which is ridiculous and untrue.
I am a highly educated and experienced professional, and always treated them with respect and courtesy, but this was a one way street.
I read management s replies to some of the reviews, often stating would never mistreat employees, however, they don t know or don t care about the employee, and just allow the lower/middle management do whatever they want.
Therefore, I have no respect for Arbor Hospice, and suggest that the Executive Director, who is intelligent and professional, maintain accountability from her subordinates from the top down, and help by investigating the many complaints by staff and doing. some housekeeping by cleaning out these hateful, stupidly arrogant, and horrible mid to low managers.
SCHEDULING COORDINATOR/ADMINISTRATIVE ASSISTANT (Former Employee) Ann Arbor, MI August 22, 2013
I enjoyed my work at Arbor Hospice! I was a scheduling coordinator for the nurses and my office was right next to patient rooms, so I was able to really get to know the patients and families. I feel I grew as a person and employee during my time at Arbor Hospice. I learned to value life and realize how blessed I truly am!
wonderful staff, patients and families
emotionally draining at times, low salary
Job Work/Life Balance
Fantastic Place to Work
Human Resources Assistant (Former Employee) Ann Arbor, MI October 22, 2012
Worked here for a little over 2 years. Had a fantastic supervisor, employees were friendly and caring in all departments. Loved working here – the only reason I am not there is because we had an extremely low census at the time and my hours were cut from FT to PT. Would most likely still be working there if my hours hadn t been cut. I highly recommend working for Arbor Hospice.
Management Reorganization Demoralized Staff/Compromised Patient Care
Nurse (Former Employee) Ann Arbor May 30, 2012
This hospice provided wonderful compassionate care to patients and felt like a warm, family environment for hard working staff. New management and its reorganization destroyed the environment of trust and care. Staff were laid off, fired, hours reduced periodically, across the board. This policy change created an environment of job insecurity, distrust and general confusion, ongoing. Staff could not devote full attention and care to patients so patient care suffered. This is the point when many of us who cared about quality patient care left this hospice to find other jobs. Long time staff also were laid off without understandable reasons.
caring for patients was rewarding.
I worked at Arbor Hospice for over 5 1/2 years where a lot changed.
Nurses Aide (Former Employee) Ann Arbor, MI March 16, 2015
When I started the job in 2009,I enjoyed being there -business was good with the company rating high in SE Michigan, staff was happily
working with a healthy staffing ratio. But about 1 1/2 – 2 years later things began to change and did so steadily until present. Management made decisions to change staffing models and still expect the same level of care. A wing was closed and in the process many staff were let go, some working there 15 years or more.
I will say, for the most part, that Nurses and Aides are drawn to this type of work. Dedication comes from a sense or calIing . I experienced my co-workers in this way. The problem with management was a disconnect between them and us. We were not considered or consulted on many issues ie switching from 8 hr
to 12 hr shifts, having a dress code with everyone wearing scrubs with company logo on them.
the physical setting of the residence, the grounds and landscaping.
Rewarding work but not valued by management
RN (Former Employee) Ann Arbor, MI November 7, 2012
There is such a thing as a hospice heart and the majority of nurses and aides working there have one. They are great people and the work they do is awesome! However, the management does not value their employees. Over the years I was there I saw a frequent pattern of over-hiring and over-staffing then cancelling one or two nurses each shift. It was not uncommon for me to be cancelled two shifts a week! That s half a paycheck! Doesn t look like things have changed much. That kind of environment leads to competition for shifts and back-stabbing. The attitude of management is very aloof and there seems to be a lot of dissention withinin administration as there is a high turn-over rate. I recall the VP stating at a mtg, There s not one of us here who can t easily be replaced. That pretty well sums it up.