Family Evaluation of Hospice Care (FEHC) #rotorua #motel

#family hospice and palliative care

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Family Evaluation of Hospice Care (FEHC)

NOTE: FEHC data submission and reporting has now ended. Reports for your Q1 2015 surveys posted May 1, and you will continue to have access to all archived reports. Hospices must now be using the CAHPS Hospice Survey. For more information regarding the CAHPS® Hospice Survey, please visit:

NHPCO Guidelines for Selecting a CAHPS Hospice Survey Vendor

The Family Evaluation of Hospice Care (FEHC) is a post-death survey designed to yield actionable information that reflects the quality of hospice care delivery from the perspective of family caregivers. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey.

ATTENTION: NHPCO is no longer accepting FEHC survey submissions through the DART system. If you qualify for the CMS-required CAHPS Hospice Survey, CMS will not permit the use of another survey. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey. Exempt hospices may download our FEHC Performance Calculator to obtain results for FEHC surveys.

The following information applies only to those hospices that do not qualify for the CMS-required CAHPS Hospice Survey and would like to continue using FEHC:

To access your archived FEHC Quarterly Reports, log in to the NHPCO DART System using your hospice’s NHPCO DART ID and DART Password. If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.

FEHC National Annual Reports and supplemental reports are available for NHPCO Provider Members. To access, log in with your email address and NHPCO password (this is different from your DART ID login). If you are having trouble with your individual member password, click on Forgot Password at the top of the page.





Top 5 ERP Software Systems #enterprise #resource #planning #software, #hosted #erp #software,


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Top 5 On-Premise Enterprise Resource Planning (ERP) Software Systems

Epicor at a glance

Infor at a glance

Microsoft at a glance

Oracle at a glance

SAP at a glance

  • Long history of reputable products
  • Over 20,000 customers, 140 countries, 30 languages
  • In major growth mode
  • Reasonable VAR channel
  • Several strong industry solutions
  • ERP consultant strength
  • MS/SQL/SOA technology
  • Low to moderately priced
  • 3rd largest global ERP maker
  • Over 70,000 customers
  • Several different ERP systems
  • Vertically focused ERP solutions
  • Lean manufacturing capabilities
  • Complex and discrete manufacturing
  • Process manufacturing
  • Strong distribution and SCM
  • Low to moderately priced
  • Over 83,000 ERP customers
  • Strong SMB/mid-market solution
  • Very strong partner channel
  • Only sold through VAR channel
  • Multiple ERP products
  • ERP road map questionable
  • Solutions often vary by global region
  • MS/.Net/SQL technology
  • Low to moderately priced
  • Over 37,000 application customers
  • Claim #1 CRM market share leader
  • #2 ERP market share leader
  • 30 year proven credibility
  • New SOA architecture
  • Deep software functionality
  • Outrageous flexibility
  • Technology is the Oracle stack
  • Priced at the high end
  • More than 35,000 customers, 120 countries
  • Claim #1 CRM market share leader
  • Built the client/server ERP market
  • Definite #1 ERP market share leader
  • Very impressive distribution/SCM
  • Several industry solutions
  • Netweaver, SQL and a chasm of technologies
  • Priced at the high end

Enterprise Resource Planning Software Leaders by Market Segment

For an additional market segmentation perceptive, the below summary points illustrate how the Top 5 ERP systems best line up with the small business, middle and enterprise customer market segments.

Epicor offers strong ERP software functionality along with several impressive Industry solutions for Professional Services Automation (PSA), financial services, hospitality management, retail, distribution, manufacturing, pharma and not for profit. In a late 2007 analyst release report, Epicor was recognized by Aberdeen as achieving the lowest TCO (Total Cost of Ownership) and total per user cost of software, services and maintenance for mid-size companies. In fact, the Epicor ERP solution came in at less than 50% of competing ERP products. We find the company’s channel strategy questionable which may necessitate more review for international buyers.

Infor is the mega company that surprising few ERP software buyers are aware of. Largely based on an aggressive acquisition and roll-up strategy, Infor is the third largest ERP manufacturer – behind only SAP and Oracle. Infor is a vertically oriented software publisher with several different ERP software systems and particularly strong distribution, supply chain management (SCM), lean manufacturing, complex manufacturing and process manufacturing solutions.

SAP is the largest and most recognized Fortune 1000, Global 5000 and enterprise market share leader. The company has achieved its success due to its extremely deep accounting and distribution software suites along with tightly integrated financials, manufacturing, human resource, payroll and customer relationship management software systems. While the company claims that its retains significant middle market share, its definition of ‘middle market’ is more in lines with other definition of the enterprise market.

Oracle is the world’s second largest business applications maker – and is clearly out to take the lead role from SAP. Bolstered by its acquisitions of PeopleSoft (with JD Edwards) and Siebel Systems, Oracle has collected an impressive customer list and portfolio of intellectual property. Now the real work to keep those customers and integrate those products (project Fusion) is underway with results expected very soon. Expect several more acquisition and integration project announcements from Oracle over the coming months.

The ERP Evolution Continues

The ERP systems evolution is taking an unusual turn. For those that may remember, ERP applications were originally introduced as mainframe and host-based monolithic applications in the 1970’s and 1980’s. McCormack and Dodge and MSA (Management Sciences America) were fierce competitors and between them owned the lions share of the ERP software market. The two rivals ultimately merged to become Dun Bradstreet Software. Following the merger of the number one and number two market share leaders, Dun Bradstreet Software believed itself to be an unstoppable ERP application titan, however, was soon thereafter completely replaced by the introduction of client/server applications and later sold to Geac for a marginal fee valued largely on existing customer software maintenance contracts.

Starting in November 1992, the client/server ERP applications began appearing from no-name or lesser name software manufacturers such as Platinum Software, PeopleSoft, Oracle Financials, Baan and SAP. These distributed software and GUI interfaced applications grew at the expense of the mainframe ERP systems. Midrange systems such as the AS/400 continued to survive, however, their growth days were clearly over. The most notable of the client/server ERP players – SAP and Oracle Financials – stand alone as today’s ERP application market share leaders. However, now they too are threatened by new technology paradigms from software as a service (SaaS) competitors and open source software.

At the turn of the century, SaaS ERP systems were introduced as a new pricing and systems management alternative to client/server systems. While originally weak in software depth and scalability, leading ERP systems such as Aplicor, Intacct and NetSuite have evolved to deliver functionally equivalent ERP applications, however, with the advertised advantages of the SaaS delivery model (e.g. subscription pricing, hosted delivery, fewer internal IT resources, etc.). These leading SaaS ERP applications are clearly replacing the middle market client/server ERP systems (most notably the Microsoft ERP products of Great Plains, Solomon, Navision and Axapta) in many situations, however, are not yet mature enough to take on the industry giants Oracle or SAP.

Open Source ERP has yet to prove itself as a replacement to commercial ERP applications. While open source ERP applications are clearly growing, they are more often than not used to create first time business systems for young companies or replace antiquated custom built ERP applications with new custom built ERP applications this time built on open source technology.

While Microsoft, Oracle and SAP would be wise to reference the then seemingly unstoppable power of their Dun Bradstreet Software predecessor, they appear to instead exhibit a similar behavior to Dun Bradstreet. All three have scoffed at the SaaS delivery model and mocked the open source initiative. While they are now finally showing some interest, that interests appears to belittle more than dipping their toe in the water and their strategies appear to be more of a defensive tactic designed to slow down the market share loss of their customer base to these new ERP models. We suspect there will be a turning point where protection of their self interests will prove futile and these industry heavyweights will embrace at least the SaaS model and possibly show some substantive interests in the open source model.

ERPsoftware360.com delivers a 360 degree view of the Enterprise Resource Planning software market


Prostate Massage and Prostate Drainage in Treatment for Chronic Prostatitis – Fertility


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Prostate Massage and Prostate Drainage

Repetitive Prostate Drainage Prostate Massage

Repetitive Prostate Drainage (RPD), or Prostate Massage, by itself or combined with antibiotic therapy is one approach for he treatment of Chronic Prostatitis used by a number of physicians. The microscopic picture of the enlarged, inflamed prostate supports the rational behind this procedure. In chronic prostatitis, the enlarged prostate will have numerous pockets of bacteria surrounded by scar tissue and occasional calcification. The massage treatment uses manipulation to drain pockets of painful secretions that have been isolated in the prostate and are thought to be the reason for recurring inflammation. RPD helps Chronic Prostatitis patients by expressing built up secretions that congest the prostate and block the body s immune cells and/or antibiotics from reaching the bacteria causing the infection. The treatment can be performed daily in conjunction with oral antibiotics. RPD, without effective antibiotics in the system is probably counterproductive. There is a chance for spreading the bacteria within the prostate Prostate health is vital for optimum sexual health in men.

The prostate is in the center of a man s sexual performance.

The belief, that modern lifestyle, unhealthy eating habits, continuous sitting, and the constant pressure of sexually performing are the main contributing factors to prostate diseases are so far from reality that they do not merit discussions. I am not aware of other causes behind prostate problems beside infections. Infections can be acquired either from parents, vertically, during intrauterine life and during birth, or through sexual intercourse, horizontally, after puberty. Experiencing pain in the prostate, prostatitis, erectile dysfunction and impotence are all symptoms that follow an infection.

Benign Prostatic Hypertrophy (BPH) and Cancer of the prostate are late sequels of the initial inflammatory process that will need many decades to develop. Prostate Massage as the secret to men s sexual health is an often-encountered slogan on numerous web sites promoting self-massage techniques or instruments designed for performing at home massage therapy.

While massages, temporarily, improve pelvic feelings, a sense of less congestion and often reduced pain or discomfort followed by heightened sexual feelings, they do not change the underlying pathology, the inflammation that caused the congestion, the pain and the swelling. As a rule, the benefits of a massage therapy will dissipate within days. As soon as the diseased prostate fills up with congested pooling of infected secretion, the local discomfort and sexual disturbance return.

Self-massage, manual or instrumental can have detrimental effects on the health of the individual. Vigorous massage with an instrument can lead to tear in the rectal wall, the sphincter muscle or can aggravate hemorrhoids. For the long run, massage therapy, by virtue of ignoring the underlying infectious pathology will allow the process to continue and all original prostate related problems to progress. Our approach, instead, centers on intra-prostatic injection of antibiotics.

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Hosted Survey – Web Survey Software, Web Surveys, Online Surveys # #hosted


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Special Academic Pricing

Web Survey Software: Online Feedback in Real-Time

Hosted Survey is a fully web-hosted survey software application developed for researchers, evaluators and organizational improvement specialists. Use Hosted Survey to create electronic surveys, 360 feedback reviews, questionnaires and other online forms for data collection, analysis and reporting.

Create web surveys to measure customer satisfaction, build customer preference files, measure organizational performance, and get important feedback from employees.

Learn more about your customers, prospects, and the competition. Use Hosted Survey to evaluate a change in policy, product or service.

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Everything you need to collect data efficiently and affordably is right here. We offer special discounts off our standard pricing to students and faculty. more.

Create online surveys from your content using our software.
It doesn’t get any easier than this.

Easy to use web-based survey software helps you create web surveys using your content, your style, and your process. Distribute via email invitations, web links or postcards, and start collecting responses in minutes.

Hosted Survey helps you deploy successful online surveys and streamline data gathering for professional survey research projects.

We listen to you, our customers. By talking to our end-users on a daily basis, our team of experts has designed the most feature-rich web survey tool and the most robust, interactive hosting platform available today.

Survey Reports and Data Analysis

We understand how important the presentation of survey results and findings is to the success of your project. Impress you clients, your boss and your project team with meaningful, accurate and good-looking reports and slides.

Our experienced staff of analysts specializes in providing you with comprehensive and high-quality data analysis, reports and presentation materials.

Get frequencies, distributions, charts, graphs and comments online, and ask us for help when the reporting requirements are more complex. Tell us your presentation needs and allow us to consult with you to develop a package that’s just right for you.

And if you need to really get into the details, raw survey results can be exported directly into Microsoft Excel, Access, SPSS, Crystal Reports, XML and other statistical reporting programs and data formats.

Marketing, Sales, Service
and Support
Customer Satisfaction Surveys, Consumer Research, New Product Launch, Product Feedback, Website Surveys, Web Visitors, Pop-up and Exit Polls, Sales & Service Feedback, Patient Satisfaction Surveys, Interactive Market Research, Contests, Sweepstakes and more.

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360 Degree Feedback Reviews, Organizational Climate Surveys, Job Satisfaction Surveys, Compensation Surveys, Employee Appraisals, Performance Reviews, New Candidate Applications, Exit Interviews, Course Evaluations, Performance Evaluations, Employee Satisfaction Surveys.

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Helpdesk Surveys, End-user Feedback Forms, Needs Assessments, Asset Inventories, Website Exit Polls, Systems Integration. Buried in unfinished projects? Outsource your survey project and be someone’s hero.

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Member Surveys, Pre- and Post-Event Surveys, Event Registration, Course and Workshop Evaluations. Offer Hosted Survey to your members and receive cash rewards. See our Channel Partner Program for more information.

Training and Education
Course Evaluations, Pre-Test and Post-Test Surveys, Alumni Surveys, Needs Assessments, Online Registration. Integrate with your existing back-office systems, student database and Learning Management System. Click here to learn more about Hosted Test .

Students and Academic
Classroom Use, Research Projects, Data Gathering for Dissertation Studies, Student Surveys, Scientific Research. Students and classroom teachers receive 20% off many Hosted Survey products and services.

Opinion Research, Polling
and Voting
Public Opinion Polls, Resident Climate Surveys, Social Research, Government, Political Polling, Online Voting Booths, Television Program Polls, Psychological Evaluations, Longitudinal Studies.


Microsoft abandons employee-ranking system #employee #evaluation #software


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Microsoft abandons employee-ranking system

Microsoft is abandoning a ranking system that has been blamed for hampering innovation and pitting employees against one another.

Employees learned of the move in an email from Lisa Brummel, Microsoft’s executive vice president of human resources, on Tuesday.

The system, known as “stack ranking,” has become emblematic of much that is wrong with Microsoft’s corporate culture.

Employees have called it the most destructive process inside the company, blaming it for crippling Microsoft’s ability to innovate, according to a Vanity Fair article. “Microsoft’s Downfall: Inside the Executive E-mails and Cannibalistic Culture That Felled a Tech Giant,” published in June last year.

Stack ranking forced managers to give a predetermined proportion of employees in a team a top, fair or bad annual review, even when all team members did an excellent job.

This led to employees competing with each other instead of competing with other companies, according to one developer cited by Vanity Fair.

Now, though, Microsoft has decided to stop the ranking system, Brummel told employees via email on Tuesday. The email was shared with IDG News Service by Microsoft’s German corporate communications department on Wednesday.

“I am pleased to announce that we are changing our performance review program to better align with the goals of our One Microsoft strategy. The changes we are making are important and necessary as we work to deliver innovation and value to customers through more connected engagement across the company,” she wrote.

No more in-fighting

Stopping the rating system was one of the changes made: “No more ratings. This will let us focus on what matters—having a deeper understanding of the impact we’ve made and our opportunities to grow and improve,” Brummel wrote.

Microsoft will also stop its pre-determined targeted distribution rewards program, she wrote, adding that managers will have flexibility to allocate rewards in the manner that best reflects the performance of their teams and individuals, as long as they stay within their compensation budget. This will make it easier for managers to allocate rewards, she said.

There will also be more emphasis on teamwork and collaboration. Microsoft will be more specific about what is deemed a special performance and will not only focus on the work an employee does, but will also evaluate how the employee uses ideas from others and what they contribute to others’ success, she said.

Furthermore, there will also be more focus on employee growth and development. Through a process called “Connects” there will be more timely feedback to help employees learn, grow and drive results, she wrote.

The changes were devised after obtaining feedback from thousands of employees over the past few years, and following a review of numerous external programs and practices, she wrote. The transition to the new system started on Tuesday, she said.

Microsoft is currently undergoing a vast restructuring that is aimed to help the company innovate faster and operate in a more coherent manner. The restructuring should focus the company on a single strategy, said departing CEO Steve Ballmer when he announced the his plan in July.

To comment on this article and other PCWorld content, visit our Facebook page or our Twitter feed.


Free Data Modeling Tool Business Process Design Software #free #data #modeling #tool,


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Open ModelSphere –
Free Software Tool for Conceptual and Relational Data Modeling,
Business Process Modeling and UML Modeling

Open ModelSphere is a powerful free data, process and UML modeling tool / software. Open ModelSphere covers conceptual and logical data modeling as well as physical design, i.e. database modeling (database modelling). It supports several notations, e.g. Entity-Relationship, DATARUN and Information Engineering. Conceptual models can be converted to relational models and vice versa.

Thanks to its reverse engineering capabilities, Open ModelSphere allows graphical visualization of your relational database’s architecture, thus making modifications easy. As a complete data modeling tool / software, it allows the generation of SQL scripts from your model as well. Open ModelSphere supports all the database management systems in a generic manner. A standard built-in interface connects to SQL databases via ODBC/JDBC driver.

Open ModelSphere also includes expert modules to validate the integrity of your architecture and the coherence of what you established (meeting the requirements of each DBMS). This validation expertise will help you save research time among the multitude of restrictions that exists in each management system.

Open ModelSphere also helps systems analysts to integrate the creation of data flow and business process diagrams and to elaborate an enterprise’s workflow and logistics. You can specify resources, transactions, communicational exchanges, cost calculated in time, money and effort, etc. Open ModelSphere is not restricted to business process modeling, but also allows you to set up the technical design at the application system level.

Open ModelSphere supports you to schematize the various processes’ details in a hierarchical manner, thus enabling you to decompose a process in subprocesses. This way, it is easy to keep an overview, while having access to a very detailed view of the processes. When setting the data flow diagram, it becomes easier to design a relational database that meets the company’s needs, hence avoiding loss of time and money.

Last, but not least – Open ModelSphere provides the functionality of a rich UML modeling tool / software. You can create Activity, Class, Collaboration, Component, Deployment, Package, Sequence, Statechart and Use Case diagrams.

With respect to the coexistence of relational and object-oriented approaches, class models can be linked to data models. Moreover, class models can be generated from data models and vice versa.


Personal Injury – Get a Free Personal Injury Evaluation from an Attorney


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What would you like to talk about?

Welcome back

Get help from an attorney to get your life back on track

If you were involved in an accident or hurt through neglect or malpractice, you may be entitled to receive fair compensation for any injuries, property damage, lost wages and more. Having a personal injury attorney help you through the process can save you time and ensure you receive the most you re entitled to.*

Get a FREE Personal Injury evaluation

Start my personal injury evaluation

With a FREE personal injury evaluation you get:

You get connected with a local attorney experienced in personal injury lawsuits

You get a free evaluation of your case by a Personal Injury Professional

If your case is accepted, the attorney will handle your lawsuit on a contingency fee basis

It s so easy

1. Complete our simple online questionnaire

2. Receive a free evaluation to determine your options

3. If you and the attorney choose to proceed, the attorney will handle your case

Ask away. We have answers.

Common questions

How soon after my injury should I contact an attorney?

Many people choose to contact an attorney right after an injury or accident occurs. Also keep in mind that there may be important time limitations that could affect your claim.

What are the kinds of injuries the attorney can handle?

Our participating law firms handle a variety of personal injury cases. These include, but are not limited to, car accidents, workers compensation claims, medical malpractice lawsuits and defective product lawsuits. If you re not sure whether your injury would make a good case, you can discuss the matter during your free evaluation with a personal injury professional.

How does the attorney get paid?

You can discuss fee arrangements with the attorney during your case evaluation. In many personal injury cases, attorney s fees are paid only when and if the case is won at trial or settled out of court. If the case is on a contingent fee basis and isn t won or settled, the attorney won t get paid, though you may still be responsible for certain court costs and fees and may be liable for the opposing party s attorney s fees and costs.

A specialist is here to help

We re available Mon-Fri 5am-7pm PT ,
Weekends 7am-4pm PT

Speak with an attorney

Get legal advice from an independent attorney at a price you can afford.

Start my FREE personal injury evaluation now

Start my personal injury evaluation

Personal Injury Get Attorney Help for Your Personal Injury Claim

If you were involved in an accident or hurt through neglect or malpractice, you may be entitled to receive fair compensation for injuries, property damage, lost wages, and more. Having a personal injury attorney help you through the process can save time and ensure that you receive the most you re entitled to. With a free personal injury evaluation through LegalZoom, you ll be connected with a local, independent attorney who is experienced in personal injury lawsuits. You will receive a free evaluation of your case by a personal injury lawyer and if your case is accepted, the lawyer will handle your lawsuit on a contingency fee basis. Whether your personal injury claim involves a car accident. medical malpractice. or a worker s compensation claim, your free personal injury evaluation will help you determine if you have a case. To get started with your free evaluation, complete a simple online questionnaire. If you and the attorney choose to proceed, the attorney will handle your personal injury case .

*Available in most states.

ATTORNEY ADVERTISEMENT: This portion of the LegalZoom website is an advertisement. This portion of the LegalZoom website is not a lawyer referral service. LegalZoom does not endorse or recommend any lawyer or law firm who advertises on our site. We do not make any representation and have not made any judgment as to the qualifications, expertise or credentials of any participating lawyer. The information contained on this site is not legal advice. Any information you submit through this site may not be protected by attorney-client privilege and may be provided to attorneys for the purpose of determining your need for legal services. All case evaluations are performed by a participating attorney.

To see the attorney in your area who is responsible for this advertisement, please click here. If you live in Alabama, Colorado, Florida, Iowa, Minnesota, Missouri, Montana, Nebraska, New Mexico, New York, South Dakota, Utah or Wyoming, please click here for additional information.

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Questions For Your Hospice Evaluation #home #health #service

#hospice evaluation

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Questions For Your Hospice Evaluation

February 24, 2014 | By Casa de la Luz

A hospice evaluation might seem overwhelming to you, but preparing a list of questions in advance can help the appointment go smoothly. Casa de la Luz Hospice provides free hospice evaluations with a registered nurse, and can be requested by a healthcare professional, a friend or family member, or the patient. An individual might be appropriate for hospice care if he or she has a terminal diagnosis, is not pursuing curative treatments, and has a life expectancy of six months or less.

If you are eligible for care, and choose to sign up for hospice services, you are trusting the hospice provider and their staff to care for you in your own home. When meeting with the nurse, keep these questions in mind so you can make sure the hospice is the right fit for you.

  • When was the hospice established? How long have they been providing care?
  • How soon did the hospice respond to your request for an evaluation?
  • How many physicians are on staff, and how involved are they in care planning?
  • Can the chaplains connect us to our preferred faith community?
  • If the level of care my loved one needs exceeds what can be provided in the home, where will the hospice provide inpatient care? Do they provide inpatient care in their own facility, or are they contracted with another facility?

If you or someone you love would like more information about hospice care in Tucson, contact Casa de la Luz Hospice at (520) 544-9890.

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Family Evaluation of Hospice Care (FEHC) #the #pod #hotel

#family hospice and palliative care

#

Family Evaluation of Hospice Care (FEHC)

NOTE: FEHC data submission and reporting has now ended. Reports for your Q1 2015 surveys posted May 1, and you will continue to have access to all archived reports. Hospices must now be using the CAHPS Hospice Survey. For more information regarding the CAHPS® Hospice Survey, please visit:

NHPCO Guidelines for Selecting a CAHPS Hospice Survey Vendor

The Family Evaluation of Hospice Care (FEHC) is a post-death survey designed to yield actionable information that reflects the quality of hospice care delivery from the perspective of family caregivers. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey.

ATTENTION: NHPCO is no longer accepting FEHC survey submissions through the DART system. If you qualify for the CMS-required CAHPS Hospice Survey, CMS will not permit the use of another survey. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey. Exempt hospices may download our FEHC Performance Calculator to obtain results for FEHC surveys.

The following information applies only to those hospices that do not qualify for the CMS-required CAHPS Hospice Survey and would like to continue using FEHC:

To access your archived FEHC Quarterly Reports, log in to the NHPCO DART System using your hospice’s NHPCO DART ID and DART Password. If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.

FEHC National Annual Reports and supplemental reports are available for NHPCO Provider Members. To access, log in with your email address and NHPCO password (this is different from your DART ID login). If you are having trouble with your individual member password, click on Forgot Password at the top of the page.





CRM Requirements Checklist #crm #evaluation #checklist


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CRM Requirements Checklist

CRM Requirements Checklist: Helping businesses determine the most suitable CRM package. (Image: business image by peter Hires Images from Fotolia.com )

The next logical step for a company after it has decided to incorporate a customer relationship management (CRM) system in its operations is to identify its requirements. The company’s targets should be collated and organized into a concise checklist of key criteria before assessing different CRM package options. Collaborate with all business partners and proceed in organizing a CRM requirement checklist that answers the following five questions.

What fundamentally powers the business?

Determine the issues to be resolved, procedures to be optimized, and goals to be attained by the company. This knowledge illustrated which functions and facilities the chosen CRM package must offer in line with the needs of the business.

What do customers expect?

Enhancing in-house productivity and diminishing running costs are critical CRM solution features, however they are still only secondary in importance to growing market share, improving customer retention and making sure the clients are satisfied. Collect as much data as possible with regards to what current and potential customers expect, and represent this data in the final CRM solution requirement checklist.

Who are the pivotal partners?

All departments and staff in a company should be included in the operation of a CRM solution. Therefore it is vital to recognize how CRM users from each department interact with customers. It’s also important to know what sort of difficulties most frequently arise when sustaining relationships with current clients or building new relationships. This understanding will act as a guideline for planning a CRM solution strategy, and dictate how all tools should be mapped to optimize staff performance.

Is the organization anticipating change?

Many business plans are designed to promptly adjust to changes in business circumstances, such as fluctuations in foreign exchange rates. As market conditions change, the CRM solution should also provide the flexibility to evolve with the business. Open source CRM packages are the most readily customizable and are best suited to change.

Which aspects are critical, and how are they tracked?

The ability to identify and review the successes or shortcomings of a CRM solution through use of key performance indicators, reports, dashboards and other business intelligence techniques is crucial in any CRM system requirement checklist. Make sure the tools needed for tracking the performance of vital CRM functions are represented in the CRM requirement checklist, regardless of specific business goals.

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  • House of Light: How To Prepare For Your Hospice Evaluation #help #the

    #hospice evaluation

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    How To Prepare For Your Hospice Evaluation

    Hospice care is a service, covered by Medicare, designed to serve patients in the last six months of life. The holistic approach to care ensures that a patient s medical, emotional, and spiritual needs are fulfilled. The hospice team also addresses the needs of the caregiver and family supporting the patient. To learn more about hospice care, contact your physician for a referral, or visit Caring Connections to search for hospice providers in your area.

    Here are some suggestions to help you prepare for your hospice evaluation.

    Once you call the hospice provider, you ll make an appointment to meet with the hospice representative. He/she will be determining whether or not you are eligible for hospice services.

    Be ready to give the hospice provider some of your healthcare basics. They ll need the full name of the patient, the patient s address, and a telephone number for the patient s medical power of attorney. The hospice is also likely to request the name and phone numbers of your physicians and the patient s primary diagnosis. The primary diagnosis is the reason you re requesting hospice services, such as cancer, dementia, congestive heart failure, etc.

    Just like you might research a big purchase before buying, or research a neighborhood before moving, you can research and compare hospice providers. Medicare requires providers offer the same core services, so you ll want to focus on the quality of care that will be provided to you and your loved one.

    Look for data. Ask questions.

    • When was the hospice established?
    • How soon did the hospice respond to your request for an evaluation?
    • How many patients, on average, does the RN case manager see?
    • What is the hospice s average response time to a call during office hours and after hours?
    • How many hospice physicians are on staff, and what is their experience and qualifications?
    • How many nurses are certified hospice and palliative care nurses?
    • Can the chaplains connect you and your loved one to your preferred faith community?
    • What is the experience level of your social worker?
    • Is there an inpatient unit? Where is it located, and how is it staffed?

    You can also use this helpful, downloadable pdf from Caring Connections to guide your meeting with hospice providers. The Choosing a Quality Hospice pdf was developed by the National Hospice and Palliative Care Organization, and provides a number of questions and space for you to take notes.

    The end of life is a sensitive, emotional time. You want to choose the hospice provider who can respect and support your loved one s needs and your needs. The goal is to offer your loved one comfort, peace, and dignity in the last months of life.

    Learn more about the benefits available to you with this pdf download of the Medicare Hospice Benefits booklet, provided by the Centers for Medicare and Medicaid.

    If you are seeking hospice in the Tucson, Arizona area, Casa de la Luz Hospice would be happy to offer you information regarding our services or answer any questions you might have about hospice care. We can be reached at 520-544-9890 every day of the week, any time of day.

    Information provided by Jane O Mahen, Admission Nurse for Casa de la Luz Hospice





    Family Evaluation of Hospice Care (FEHC) #cheap #hotels #in #paris

    #family hospice and palliative care

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    Family Evaluation of Hospice Care (FEHC)

    NOTE: FEHC data submission and reporting has now ended. Reports for your Q1 2015 surveys posted May 1, and you will continue to have access to all archived reports. Hospices must now be using the CAHPS Hospice Survey. For more information regarding the CAHPS® Hospice Survey, please visit:

    NHPCO Guidelines for Selecting a CAHPS Hospice Survey Vendor

    The Family Evaluation of Hospice Care (FEHC) is a post-death survey designed to yield actionable information that reflects the quality of hospice care delivery from the perspective of family caregivers. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey.

    ATTENTION: NHPCO is no longer accepting FEHC survey submissions through the DART system. If you qualify for the CMS-required CAHPS Hospice Survey, CMS will not permit the use of another survey. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey. Exempt hospices may download our FEHC Performance Calculator to obtain results for FEHC surveys.

    The following information applies only to those hospices that do not qualify for the CMS-required CAHPS Hospice Survey and would like to continue using FEHC:

    To access your archived FEHC Quarterly Reports, log in to the NHPCO DART System using your hospice’s NHPCO DART ID and DART Password. If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.

    FEHC National Annual Reports and supplemental reports are available for NHPCO Provider Members. To access, log in with your email address and NHPCO password (this is different from your DART ID login). If you are having trouble with your individual member password, click on Forgot Password at the top of the page.





    House of Light: How To Prepare For Your Hospice Evaluation #6 #motel

    #hospice evaluation

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    How To Prepare For Your Hospice Evaluation

    Hospice care is a service, covered by Medicare, designed to serve patients in the last six months of life. The holistic approach to care ensures that a patient s medical, emotional, and spiritual needs are fulfilled. The hospice team also addresses the needs of the caregiver and family supporting the patient. To learn more about hospice care, contact your physician for a referral, or visit Caring Connections to search for hospice providers in your area.

    Here are some suggestions to help you prepare for your hospice evaluation.

    Once you call the hospice provider, you ll make an appointment to meet with the hospice representative. He/she will be determining whether or not you are eligible for hospice services.

    Be ready to give the hospice provider some of your healthcare basics. They ll need the full name of the patient, the patient s address, and a telephone number for the patient s medical power of attorney. The hospice is also likely to request the name and phone numbers of your physicians and the patient s primary diagnosis. The primary diagnosis is the reason you re requesting hospice services, such as cancer, dementia, congestive heart failure, etc.

    Just like you might research a big purchase before buying, or research a neighborhood before moving, you can research and compare hospice providers. Medicare requires providers offer the same core services, so you ll want to focus on the quality of care that will be provided to you and your loved one.

    Look for data. Ask questions.

    • When was the hospice established?
    • How soon did the hospice respond to your request for an evaluation?
    • How many patients, on average, does the RN case manager see?
    • What is the hospice s average response time to a call during office hours and after hours?
    • How many hospice physicians are on staff, and what is their experience and qualifications?
    • How many nurses are certified hospice and palliative care nurses?
    • Can the chaplains connect you and your loved one to your preferred faith community?
    • What is the experience level of your social worker?
    • Is there an inpatient unit? Where is it located, and how is it staffed?

    You can also use this helpful, downloadable pdf from Caring Connections to guide your meeting with hospice providers. The Choosing a Quality Hospice pdf was developed by the National Hospice and Palliative Care Organization, and provides a number of questions and space for you to take notes.

    The end of life is a sensitive, emotional time. You want to choose the hospice provider who can respect and support your loved one s needs and your needs. The goal is to offer your loved one comfort, peace, and dignity in the last months of life.

    Learn more about the benefits available to you with this pdf download of the Medicare Hospice Benefits booklet, provided by the Centers for Medicare and Medicaid.

    If you are seeking hospice in the Tucson, Arizona area, Casa de la Luz Hospice would be happy to offer you information regarding our services or answer any questions you might have about hospice care. We can be reached at 520-544-9890 every day of the week, any time of day.

    Information provided by Jane O Mahen, Admission Nurse for Casa de la Luz Hospice