Amin Tavakoli: How does the integration between Outlook and Lync work? #outlook #crm #integration


How does the integration between Outlook and Lync work?

Lync needs to communicate with Exchange in order to read/update the following information:

  • Create the Conversation History folder
  • Handle voice mail notifications
  • Handle missed Conversation notifications
  • Read Contacts folder
  • Find related conversations
  • Open contact card
  • Create a personal Outlook contact
  • Open voice mail
  • Write contacts (on demand) (EWS and Exchange Server 2010 SP1 only)
  • Write Conversation History items (on demand)
  • Read or delete Conversation History items
  • Read or delete voice mail items
  • Read free/busy times
  • Read Out of Office message
  • Read working hours information
  • Handle Exchange contact sync

Lync has two ways of communicating with Exchange; EWS (Exchange Web Services) and MAPI (Messaging API). EWS is only available in Exchange 2007 and above. So previous versions of Exchange (such as Exchange 2003) does not have this feature.

In order to communicate with Exchange, Lync first tries to connect through EWS, and only if EWS is not available then it will fall back to MAPI.

It is important to know that integration through MAPI does not cover all the integration features that you would get with EWS. The following are the features that are NOT available with MAPI:

  • Read or delete Conversation History items
  • Read or delete voice mail items
  • Read working hours information
  • Handle Exchange contact sync

And also with EWS you don t get the following (this is MAPI only):

  • Communicate with Exchange delegates

Note: As I mentioned earlier, Lync tries EWS first and if it is not available then it falls back to MAPI. However as you can see, Communicate with Exchange delegates feature is only available through MAPI connection, so if you have EWS and MAPI in place and you notice you have connections on both, then that s probably because you have Exchange delegates.

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    Outsource Online Captcha

    Free custom magento module to add captcha to your magento store.Which will protect magento sites from spam posts.Below is brief description about writing/creating a custom magento module based on this custom module.Those who want to customize this magento module will find this helpfull.I also hope this will be a good guide for anyone who are in magento development looking for any kind of magento customization

    For getting extension key or to see screenshots visit magento connect page of this custom magento extension check the new magento connect page of this module
    Latest version 1.0.9
    Compatible with 1.3 to 1.6 versions of Magento.Protects forms registration,One page checkout,contactus,product review and send a friend from spam bot postings

    Magento sites are targeted by spam bots like any other sites.In order to effectively prevent the bots you need to make use of captcha.Captcha is basically an image where some squiggly characters are written in such a way that only a human eye could read.The user is prompted to add the characters and the control will go further only if the characters submitted matches the characters in the image.

    This custom magento module will add captcha functionality for magento forms for registration,One page checkout,contactus,product review and send a friend .Simply install the module and check the aforementioned forms.There are no addtional settings to configure if you only want image captcha proection but it is recommended to clear your cache after installing.If you dont see admin options in configuration section logout and again login .

    Proactive spam protection in backend with API

    There is an addtional option to add proactive spam protection in backend with API for magento.You can choose not have the conventional captcha image and only have the invisible spam protection with this API.You need to register(its free ) in and get their credentials to use this feature.My Personal suggestion is to use both image captcha (good for blocking bot posts) and botscout protection(for blocking human spam posts to an extend).

    This is the first module I submitted to magento since I started working on magento customization .Unlike customizing other opensource CMSs ,customizing magento appeared more complex in the begining.But once I started more involved in it I started to love it .Gradually magento development became a thing of interest.I would like to thank those who wrote great tutorials about creating custom magento modules.My special thanks to fontis whose recaptcha extension helped me a lot to build this module.Infact this module is actually a forked version of their recaptcha extension.Below I have explained internals of this module including using AJAX in magento modules.Please go through if you are interested in the internals of this module.Those who want to customize magento will find this helpfull.I also hope this will be a good guide for any kind of magento customization.If you have any doubts regading customization of this module feel free to contact me through tha form below

    Creation of OutsourceOnline Captcha for magento/Writing a custom module for magento/Magento Customization basics/Using AJAX in a magento module/MVC in magento

    Please install the module from magento connect before proceeding further.Please refer the following links and come back so that you can have a clear idea regarding the basics of module creation and AJAX integration in magento(if you haven’t t done this before)

    I am not explaing the inner contents of each files since you will have the files added to your magento .Please note the naming conventions for each class and config nodes.By naming conventions I mean the usage of uppercase and lower case letters and underscores(_).For example a class name must contain the name of each folder in the path of that class from app/code/community folder,names of folders will be with first letter uppercase and remaining letters in lowercase.Each name should be sperated with an underscore. Custom modules will not work properly in magento without following naming conventions properly

    Files of this module

    Let us now go through the files that constitutes this custom extension

    app/etc/modules/OutsourceOnline_Captcha.xml – lets magento know that the new module is in app/code community folder

    etc /
    ——-config.xml – mentions the frontend,routing,model ,view,controller,template and layout files,translater file and admin default values
    ——-system.xml – admin configuration fields,field sources
    Block /

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    20 Surprising Project Management Statistics – Capterra Blog #project #integration #management


    20 Surprising Project Management Statistics

    Share This Article

    Update: 9/26/2016: Project management statistics aren’t stagnant. We’ve updated this post with 20 (instead of the original 14) surprising project management statistics so that this list stays up to date.

    The project management landscape is changing.

    With an increased emphasis on efficiency, reporting, and a newfound stress on the information technology industry, being a project manager today is radically different than being a project manager in 2005.

    With the changes in the industry, it’s easy to lose track of how often projects fail, what that can cost companies, and how the PM role has changed. Below are 20 surprising statistics that reveal how project management is performing across industries.

    1.Over 1 in 3 (34%) projects have no baseline. (Source: Wellingtone ) Tweet this stat

    2.For every $1 billion invested in the United States, $122 million was wasted due to lacking project performance. (Source: ) Tweet this stat

    3. 75% of business and IT executives anticipate their software projects will fail. (Source: Geneca ) Tweet this stat

    4. 50% of all Project Management Offices (PMOs) close within just three years. (Source: KeyedIN ) Tweet this stat

    5. Fewer than a third of all projects were successfully completed on time and on budget over the past year. (Source: Standish Group ) Tweet this stat

    6. Barely over half (56%) of project managers are certified. (Source: Wrike ) Tweet this stat

    7. An astounding 97% of organizations believe project management is critical to business performance and organizational success. (Source: PricewaterhouseCoopers ) Tweet this stat

    9. 80% of project management executives don’t know how their projects align with their company s business strategy. (Source: Changepoint ) Tweet this stat

    10. 33% of projects fail because of a lack of involvement from senior management. (Source: University of Ottawa ) Tweet this stat

    11. Businesses identified “capturing time/costs against projects” as their biggest project management challenge. (Source: The Access Group ) Tweet this stat

    12. Reliability, ease of use, and ease of integration are the top three requirements project managers look for when shopping for software. (Source: The Access Group ) Tweet this stat

    13. PRINCE2 is the least-popular project management methodology among project managers. (Source: PMI ) Tweet this stat

    14. 44% of project managers use no software, even though PWC found that the use of commercially available PM software increases performance and satisfaction. (Source: Pricewaterhouse Coopers ) Tweet this stat

    15. Two-thirds of companies are communicating with clients using project management software. (Source: Capterra ) Tweet this stat

    16. Project managers were 13% less likely to use story mapping tools in 2014 than in 2013. (Source: VersionOne ) Tweet this stat

    17. 75% of IT executives believe their projects are “doomed from the start.” (Source: Geneca ) Tweet this stat

    18. High-performing organizations successfully complete 89% of their projects, while low performers complete only 36%. (Source: ) Tweet this stat

    19. 63% of companies defer to executives to decide when to eliminate or put off a project. (Source: InformationWeek ) Tweet this stat

    20.49% of organizations have a project management training program in place. (Source: PM Solutions ) Tweet this stat

    More project management statistics?

    What other statistics do you think are relevant to the PM industry is it continues to evolve? Add them in the comments below!

    Don’t want to become a statistic? Capterra offers a directory of over 500 different kinds of project management software products to help project managers find their software solutions.

    Looking for Project Management software? Check out Capterra’s list of the best Project Management software solutions.

    Comment by Scot Hanley on July 7, 2014 at 7:53 pm

    The 1st stat you share is misleading. One in six projects does not have cost overruns of 200% and a schedule overrun of 70%. But one in six of the 1,471 projects studied by the authors did. You should make the clarification or removed the stat in good conscience.

    We examined 1,471 projects
    Fully one in six of the projects we studied was a black swan

    Comment by Rachel Burger on July 8, 2014 at 10:44 am

    Thanks for your comment, Scot! A sample size of over 1,000 is a good representation of IT projects.

    Comment by Praveen Malik on July 17, 2014 at 2:33 pm

    Hi Rachel, A nice compilation of stats. There have been some misgivings about the CHAOS reports but we have to go with stats.

    [ ] aren t using suitable project management techniques. In fact, according to Standish Group, less than a third of all projects were successfully completed on time and on budget in the last [ ]

    Comment by Donald Shannon on August 15, 2015 at 3:50 pm

    One significant contributor to numbers 1 and 5 on your list is optimism bias on the part of individuals who create schedule or budget estimates. The second factor contributing to late completions and over-budget completions is a failure to include the effects of risk in the project schedule and budget.

    For example, if one simply uses a three-point estimate (as in PERT) to specify task duration the tendency is for the estimator to select the Most Likely value based on a degree of optimism which is also echoed in the Best Case estimate. Consequently if one computes the critical path using the best case values one will inevitably come up with an optimistic estimate of duration. Since many project costs are labor driven, the underestimated duration translates into an underestimated cost. When reality sets in these costs are often overrun.

    The better approach is to compute an unweighted mean of the triangular formed by the three estimates (Best Case + Most Likely + Worst Case) divided by 3. This is the value that should be used in computing schedule and cost. My research shows that using the most likely value creates an estimate that is less than 50% likely to be achieved whereas the mean value tends to be closer to 50 percent likely.

    There are techniques to reduce optimism bias such as ensuring you always ask for the most likely value first than ask for the other two values and the Delphi approach.

    Look for my upcoming article on this estimating technique to create better estimates in the upcoming edition (Fall 2015) of the Journal of Contract Management.

    Comment by Barney Ellis on October 16, 2015 at 11:04 am

    How about a statistic on the percentage of projects which become obsolete before delivery? Perhaps what makes them obsolete and how many are completed and how many are abandoned.

    [ ] point to a majority failure in achieving the initial target. According to Standish Group, less than a third of all projects were successfully completed on time, and on budget over the past [ ]

    [ ] says M in the Bond film Spectre. It is the nature of glass to break. It is the nature of projects to fail. It is the nature of people to overreact. Some things are risky in and of [ ]

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    Contract Management Software Microsoft SharePoint

    Contract Management Software System on Microsoft SharePoint

    As your organization grows, so does the number of contracts you enter with vendors, partners and customers. Has your contract management process evolved along with your business growth? Or, are your general counsel, attorney and contract managers’ days slowed by trying to prioritize contract requests, contract negotiations, checking on contracts’ statuses and looking for contract renewal dates in Excel spreadsheets and share drives?

    ConvergePoint recognizes your legal team’s need for a contract management system to handle the full contract management lifecycle, from contract requests, reviews and approvals through obligation management and renewals. Our Enterprise Contract Management System, built on Microsoft SharePoint (available on Microsoft SharePoint 2016. Microsoft SharePoint 2013. Microsoft SharePoint 2010 and Office 365 – SharePoint Online ), automates the contract management process, ensuring you never again have to worry about uneconomical contracts auto-renewing, missed business opportunities and wasting time searching for and compiling contract information.

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