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Webinar: How to Recruit and Hire Your Best Team

Do you know the tell tale signs of a rockstar employee? Can you tell which candidates can make lasting results in your company? What are the key factors that differentiate the duds from the studs? Are you creating partners or employees? Join our webinar “How to Recruit and Hire Your Best Team” for business owners to learn the 9 steps in the recruiting and hiring process that can completely change your business. keep reading

Webinar: How to Use Field Service Software for HVAC

Do you ever wish there was a way to diagnose a system and present options without paperwork? Or maybe you want to track your technicians and sales in real time? How awesome would it be to accept a credit card by taking a picture using your phone? Luckily there’s an app for that! Join our webinar “How to Use Field Service Software for HVAC Professionals” to learn how you can save time and make more money in your business today. keep reading

Webinar: Pure Motive Pricing with Rick Picard

Join our webinar with Rick Picard on “Pure Motive Pricing” to get a taste of what you will learn as part our exclusive Super Meeting at Contractor Leadership Live on September 12th in Cleveland, Ohio. This 1-hour session with Rick Picard, the $7 Million Dollar HVAC Salesman and Joe Crisara will go over what pure motive pricing is, the process of how to implement the strategy and how to scale growth. keep reading

Webinar: 5 Day Telephone Training System: Day 3 – CSR Superstar

In our third installment of the 5-Day Telephone Training System – CSR Superstar, we will go over the best practices used for dispatchers when encountering delayed and rescheduled calls. This webinar will teach you how to read and practice scripts, input data for invoices, practice putting customers on hold, handle multiple phone lines, how to transfer calls. keep reading

It’s not hard to find contractors who think they are losing jobs because their competitors have a lower price than them. How many are losing jobs because they lower their price instead of standing firm?That is a question that is much harder to answer. Especially since most people do not want to face the truth. The truth is that you will lose far more sales with a lower price or worse yet, by lowering the price you have already given than they ever will by having a higher price than your competitors. keep reading

Hour of Sales Power: Letting Your Buyer Sell You

Join our special webinar with guest Joe Lucanie of Patriot Electric to learn how your prospects can be influenced to not only sell themselves, but also sell YOU! You will discover the strategies and results of leaving your proposal behind, the best language to use when presenting, and life-changing tactics to close the deal! Tune in on Thursday, July 13th at 5:00 p.m. keep reading

Joe Mullany replaced as CEO of Detroit Medical Center – Modern Healthcare


Joe Mullany replaced as CEO of Detroit Medical Center

Joe Mullany replaced as CEO of Detroit Medical Center

After four years as CEO of Detroit Medical Center. Joe Mullany has been replaced for unspecified reasons by Tony Tedeschi, M.D. former CEO of Tenet Healthcare’s four-hospital Chicago market. Tenet is the parent company of DMC.

Mullany, who DMC said is pursuing other opportunities, was hired as president in 2012 by then-CEO Mike Duggan, who was looking for a replacement to succeed him if he was elected mayor of Detroit. Duggan was elected in November 2013.

“We are thankful to Joe for his significant contributions to DMC and the metro Detroit community, and wish him all the best in his future endeavors,” Eric Evans, Tenet’s president of hospital operations, said in a statement.

Sources tell Crain’s that Tenet is in the process of restructuring its national hospital operations and the move to replace Mullany is seen as an effort to flatten and streamline corporate operations. Mullany also was part of Vanguard Health Systems, which acquired DMC in 2011 and was later sold in 2013 to Dallas-based Tenet.

Mullany, who is a 2016 Crain’s Newsmaker of the Year, was unavailable for comment Tuesday afternoon.

In the statement, Tenet said Tedeschi most recently served as CEO of its four-hospital Chicago market and served as a top executive at Weiss Memorial Hospital, a 236-bed urban hospital with 42 specialties and more than 800 employees. Before joining Tenet, he was COO of publicly owned Cook County Health & Hospitals System in Chicago.

“Tony’s more than 20 years of operational and clinical experience uniquely positions him to lead DMC in its next chapter; building upon its successes while deepening its integration with the city and medical community at large,” Evans said. “I am confident that Tony’s leadership will greatly complement the incredible work being achieved here, while elevating the delivery of safe, high quality care and exceptional service provided to our patients.”

Tedeschi earned a medical degree from the University of Illinois Chicago, a master’s degree in business administration from Northwestern University and a master’s degree in public health from the Medical College of Wisconsin in Milwaukee. He received his bachelor’s degree at Knox College in Galesburg, Ill.

“I look forward to being a part of DMC, a world-class health system dedicated to innovating clinical care, training the next generation of health care professionals and helping patients recover faster and stay healthier longer,” Tedeschi in a statement. “DMC is woven into the fabric of this community and plays an important role in the overall wellbeing of the city. Together, we will advance the delivery of safe, high quality care and pave the way for its next 100 years.”

In November, DMC announced that it had been cleared by the CMS after an inspection found a variety of problems at DMC’s downtown sterile-processing department that serves four hospitals: Detroit Receiving, Harper University, Hutzel Women’s and Children’s hospitals.

The Detroit News broke the story after obtaining and reviewing more than 200 pages of internal documents showing that, for more than a decade, DMC surgeons voiced concerns to hospital administrators about surgical instruments that were broken, dirty or simply missing.

The DMC consists of nine hospitals, with more than 2,000 beds, in metropolitan Detroit and southeastern Michigan. It has changed hands twice in recent years.

In 2010, the Nashville-based Vanguard Health Systems acquired the DMC. The shift from a not-for-profit to a for-profit system later proved to be healthy for Detroit’s finances. The system cut its operating losses by 90%, or $120 million, during its first two years under Vanguard and increased its profitability.

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