Britannia Hotels is the worst chain in UK, satisfaction survey finds #horse

#brittania hotels

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Britannia Hotels is the worst chain in UK , satisfaction survey finds

John Cleese as Basil Fawlty, whose hotel is a byword for poor service BBC

With “rundown” hotels that are “well past their best-by-dates”, Britannia Hotels’ accommodation is said to be more Fawlty Towers than first class.

Now, the hotel group, used by the Home Office to house asylum seekers, has been rated the worst hotel chain in the UK for the second year in a row by the consumers’ association magazine Which?

Ranked last out of 29 chains, Britannia Hotels was awarded just one star – the lowest possible rating – for categories including bedrooms, cleanliness and whether the description of the hotel matched reality.

The Which UK hotel satisfaction survey, based on 5,888 member-experiences, ranked each chain according to an overall customer score based on categories such as customer service, food and value for money. Britannia Hotels, which fared poorly in all categories, achieved 33 per cent for its overall score – 3 per cent lower than in 2013, when it was also bottom of the poll.

The Britannia group, owned by businessman Alex Langsam, has previously acknowledged its problems and plans to “improve the standard” of its hotels, which include the Adelphi Hotel in Liverpool, Bosworth Hall Hotel in Warwickshire, The Grand in Scarborough, the Royal Albion Hotel in Brighton and the Russ Hill Hotel in Surrey.

The Roundhouse Hotel and Heathlands Hotel in Bournemouth and The Grand Burstin Hotel in Kent have been used by the Home Office to temporarily house more than 280 asylum seekers this year due to “overcrowding” at London’s detention centres. The group was unavailable for comment yesterday.

Premier Inn and Travelodge are the most used chains according to the survey, together accounting for more than half of all hotel stays. Premier Inn, visited by 668 members, gained four stars across the board, and an 81 per cent customer satisfaction score. The UK’s largest hotel brand came second only to Sofitel, which was awarded five stars in nearly every category and an 83 per cent customer rating.

Travelodge achieved a 60 per cent overall customer score, improving by 10 per cent since last year. The chain was placed in the bottom three in both 2012 and 2013, but has since invested £57m.

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Hosted Survey – Web Survey Software, Web Surveys, Online Surveys # #hosted


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Special Academic Pricing

Web Survey Software: Online Feedback in Real-Time

Hosted Survey is a fully web-hosted survey software application developed for researchers, evaluators and organizational improvement specialists. Use Hosted Survey to create electronic surveys, 360 feedback reviews, questionnaires and other online forms for data collection, analysis and reporting.

Create web surveys to measure customer satisfaction, build customer preference files, measure organizational performance, and get important feedback from employees.

Learn more about your customers, prospects, and the competition. Use Hosted Survey to evaluate a change in policy, product or service.

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Everything you need to collect data efficiently and affordably is right here. We offer special discounts off our standard pricing to students and faculty. more.

Create online surveys from your content using our software.
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Easy to use web-based survey software helps you create web surveys using your content, your style, and your process. Distribute via email invitations, web links or postcards, and start collecting responses in minutes.

Hosted Survey helps you deploy successful online surveys and streamline data gathering for professional survey research projects.

We listen to you, our customers. By talking to our end-users on a daily basis, our team of experts has designed the most feature-rich web survey tool and the most robust, interactive hosting platform available today.

Survey Reports and Data Analysis

We understand how important the presentation of survey results and findings is to the success of your project. Impress you clients, your boss and your project team with meaningful, accurate and good-looking reports and slides.

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Get frequencies, distributions, charts, graphs and comments online, and ask us for help when the reporting requirements are more complex. Tell us your presentation needs and allow us to consult with you to develop a package that’s just right for you.

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10 Things You Should Know About Long-Term Care #national #long #term #care


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10 Things You Should Know About Long-Term Care

Updated January 2015

As the population ages, more and more of us will require long-term care for our families and ourselves. The numbers are astounding. By 2050, there will be 80 million Americans 65 and older — twice as many as today. But many people are confused about what long-term care entails and who pays for it. Take our quiz to see how much you know about long-term care and how you can prepare for what could be one of the biggest expenses of your life.

Quiz | 10 Things You Should Know About Long-Term Care

Question 1 of 10

Which of the following best defines long-term care services:

A. rehabilitative services in a nursing home B. help with personal care, such as eating, bathing and dressing C. hospice care

Quiz | 10 Things You Should Know About Long-Term Care

Question 1 of 10

Which of the following best defines long-term care services:

A. rehabilitative services in a nursing home B. help with personal care, such as eating, bathing and dressing

Long-term care is needed when you have a chronic illness or disability that causes you to need assistance with “activities of daily living” — such as bathing, dressing, eating and transferring from a bed to a chair — as a result of physical disability or cognitive impairment resulting from conditi. Read more

Long-term care is needed when you have a chronic illness or disability that causes you to need assistance with “activities of daily living” — such as bathing, dressing, eating and transferring from a bed to a chair — as a result of physical disability or cognitive impairment resulting from conditions such as Alzheimer’s Disease. Less

C. hospice care Next Question

Quiz | 10 Things You Should Know About Long-Term Care

Question 2 of 10

What are the odds that a person 65 or older will need long-term care?

Quiz | 10 Things You Should Know About Long-Term Care

Question 2 of 10

What are the odds that a person 65 or older will need long-term care?

On average, about 70% of individuals over age 65 will require at least some type of long-term-care services during their lifetime. About 35% of them will need care in a nursing home. Although most people who need long-term care are older, a person can require care at any age as the result of an acci. Read more

On average, about 70% of individuals over age 65 will require at least some type of long-term-care services during their lifetime. About 35% of them will need care in a nursing home. Although most people who need long-term care are older, a person can require care at any age as the result of an accident or lifelong disability. In fact, 40% of people currently receiving long-term care are adults 18 to 64 years old. Less

C. 80% Next Question

Quiz | 10 Things You Should Know About Long-Term Care

Question 3 of 10

What is the average cost of one year in a nursing home? (Hint: It’s expensive.)

A. Less than $25,000 B. Between $25,000 and $85,000 C. Greater than $85,000

Quiz | 10 Things You Should Know About Long-Term Care

Question 3 of 10

What is the average cost of one year in a nursing home? (Hint: It’s expensive.)

A. Less than $25,000 B. Between $25,000 and $85,000 C. Greater than $85,000

According to Genworth’s Cost of Care Survey, the national median cost of a private room in a nursing home in 2014 was more than $87,600, which is a 4.35% increase from 2013. And prices vary by region: In Louisiana, the median rate is about $59,000 a year; in New York, it’s more than $130,000.

Quiz | 10 Things You Should Know About Long-Term Care

Question 4 of 10

What is the national median cost of one year in an assisted-living facility, which provides an intermediate level of long-term care?

A. Less than $30,000 B. Between $30,000 and $60,000 C. Greater than $60,000

Quiz | 10 Things You Should Know About Long-Term Care

Question 4 of 10

What is the national median cost of one year in an assisted-living facility, which provides an intermediate level of long-term care?

A. Less than $30,000 B. Between $30,000 and $60,000

In 2014, the national median cost of assisted living was $42,000 a year. Rates range considerably across the U.S. The median rate is $30,000 in Missouri but more than $65,000 in New Jersey. Assisted living bridges the gap between home care and nursing homes. Residents may need help with personal car. Read more

In 2014, the national median cost of assisted living was $42,000 a year. Rates range considerably across the U.S. The median rate is $30,000 in Missouri but more than $65,000 in New Jersey. Assisted living bridges the gap between home care and nursing homes. Residents may need help with personal care or household chores, but they don’t need round-the-clock care normally provided in nursing homes. Less

C. Greater than $60,000 Next Question

Quiz | 10 Things You Should Know About Long-Term Care

Question 5 of 10

Medicare won’t pay for long-term-care services.

Quiz | 10 Things You Should Know About Long-Term Care

Question 5 of 10

Medicare won’t pay for long-term-care services.

Medicare, the federal health-care program for people 65 and older, covers medically necessary care in short-term settings such as a hospital or doctor’s office. And while Medicare will help pay for limited stays in nursing facilities, hospice care or home health care under certain circumstances, it. Read more

Medicare, the federal health-care program for people 65 and older, covers medically necessary care in short-term settings such as a hospital or doctor’s office. And while Medicare will help pay for limited stays in nursing facilities, hospice care or home health care under certain circumstances, it doesn’t cover personal or custodial care, which constitutes the bulk of long-term-care services. Less

B. False Next Question

Quiz | 10 Things You Should Know About Long-Term Care

Question 6 of 10

Anyone who needs nursing-home care can qualify for Medicaid to pay their bills.

Quiz | 10 Things You Should Know About Long-Term Care

Question 6 of 10

Anyone who needs nursing-home care can qualify for Medicaid to pay their bills.

Although Medicaid, the joint federal/state health-care program for the poor, pays the bulk of long-term-care costs, there are strict income-eligibility rules. Rules vary from state to state, but generally individuals must spend down most of their assets to their last $2,000 to qualify for Medicaid-p. Read more

Although Medicaid, the joint federal/state health-care program for the poor, pays the bulk of long-term-care costs, there are strict income-eligibility rules. Rules vary from state to state, but generally individuals must spend down most of their assets to their last $2,000 to qualify for Medicaid-paid long-term care. Married couples have different eligibility requirements. The healthy spouse can retain the family home, car, personal income and half the couple’s assets up to certain limits. Most states, though, now offer a long-term-care partnership program that allows you to protect more of your assets if you exhaust the benefits of your long-term-care policy and need Medicaid to take over your bills. Less

Quiz | 10 Things You Should Know About Long-Term Care

Question 7 of 10

How long can Medicaid “look back” over your financial records to determine if you gave away money that would disqualify you from receiving government-financed long-term care for a period of time?

A. 1 Year B. 3 Years C. 5 Years D. 10 Years

Quiz | 10 Things You Should Know About Long-Term Care

Question 7 of 10

How long can Medicaid “look back” over your financial records to determine if you gave away money that would disqualify you from receiving government-financed long-term care for a period of time?

A. 1 Year B. 3 Years C. 5 Years

Stricter, new rules make it harder to give away your assets so you look poor enough on paper to qualify for Medicaid. The government can review all your financial transactions for the prior five years. If you gave away any money during that time, you would be denied Medicaid coverage for a period of. Read more

Stricter, new rules make it harder to give away your assets so you look poor enough on paper to qualify for Medicaid. The government can review all your financial transactions for the prior five years. If you gave away any money during that time, you would be denied Medicaid coverage for a period of time. The penalty period, which begins the day you apply for Medicaid, is based on how much money you gave away divided by the average cost of a nursing home in your area. You may have to turn to your family for help paying your bills. Less

D. 10 Years Next Question

Quiz | 10 Things You Should Know About Long-Term Care

Question 8 of 10

People buy long-term-care insurance to:

A. pay for long-term-care expenses B. let them choose where they receive care C. preserve a legacy for heirs D. all of the above


Ahrq survey #ahrq #survey


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About AHRQ s Health IT Portfolio

AHRQ’s Health IT Portfolio’s mission is to produce and disseminate evidence about how health IT can make health care safer, higher quality, more accessible, equitable, and affordable, and to work within the U.S. Department of Health and Human Services and with other partners to make sure that the evidence is understood and used. To fulfill its mission, AHRQ’s Health IT Portfolio has invested in research grants and contracts awarded to over 180 distinct institutions in 47 States and the District of Columbia.

Upcoming Events

July 17, 2017 – 2:30pm to 4:00pm EDT

Presenters will discuss technologies designed to integrate the home context with clinical data to improve care planning for aging adults, as well as technologies that provide health information, resources, and tools to connect aging adults with families, providers, and peers to aid in healthy aging.

Funding Opportunities

Developing New Clinical Decision Support to Disseminate and Implement Evidence-Based Research Findings (R18)
For more information, go to https://grants.nih.gov/grants/guide/pa-files/PA-17-261.html .

Scaling Established Clinical Decision Support to Facilitate the Dissemination and Implementation of Evidence-Based Research Findings (R18)
For more information, go to https://grants.nih.gov/grants/guide/pa-files/PA-17-260.html .

Implementation and Evaluation of New Health Information Technology (IT) Strategies for Collecting and Using Patient-Reported Outcome (PRO) Measures (U18)
For more information, go to https://grants.nih.gov/grants/guide/pa-files/PA-17-247.html .

Health Information Technology (IT) to Improve Health Care Quality and Outcomes (R21)
For more information, go to https://grants.nih.gov/grants/guide/pa-files/PA-17-246.html .

Utilizing Health Information Technology to Scale and Spread Successful Practice Models Using Patient-Reported Outcomes (R18)
For more information, go to https://grants.nih.gov/grants/guide/pa-files/PA-17-077.html .

AHRQ Funded Projects


Britannia Hotels is the worst chain in UK, satisfaction survey finds #lowest

#brittania hotels

#

Britannia Hotels is the worst chain in UK , satisfaction survey finds

John Cleese as Basil Fawlty, whose hotel is a byword for poor service BBC

With “rundown” hotels that are “well past their best-by-dates”, Britannia Hotels’ accommodation is said to be more Fawlty Towers than first class.

Now, the hotel group, used by the Home Office to house asylum seekers, has been rated the worst hotel chain in the UK for the second year in a row by the consumers’ association magazine Which?

Ranked last out of 29 chains, Britannia Hotels was awarded just one star – the lowest possible rating – for categories including bedrooms, cleanliness and whether the description of the hotel matched reality.

The Which UK hotel satisfaction survey, based on 5,888 member-experiences, ranked each chain according to an overall customer score based on categories such as customer service, food and value for money. Britannia Hotels, which fared poorly in all categories, achieved 33 per cent for its overall score – 3 per cent lower than in 2013, when it was also bottom of the poll.

The Britannia group, owned by businessman Alex Langsam, has previously acknowledged its problems and plans to “improve the standard” of its hotels, which include the Adelphi Hotel in Liverpool, Bosworth Hall Hotel in Warwickshire, The Grand in Scarborough, the Royal Albion Hotel in Brighton and the Russ Hill Hotel in Surrey.

The Roundhouse Hotel and Heathlands Hotel in Bournemouth and The Grand Burstin Hotel in Kent have been used by the Home Office to temporarily house more than 280 asylum seekers this year due to “overcrowding” at London’s detention centres. The group was unavailable for comment yesterday.

Premier Inn and Travelodge are the most used chains according to the survey, together accounting for more than half of all hotel stays. Premier Inn, visited by 668 members, gained four stars across the board, and an 81 per cent customer satisfaction score. The UK’s largest hotel brand came second only to Sofitel, which was awarded five stars in nearly every category and an 83 per cent customer rating.

Travelodge achieved a 60 per cent overall customer score, improving by 10 per cent since last year. The chain was placed in the bottom three in both 2012 and 2013, but has since invested £57m.

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EEE Legacy #eee, #uci, #course #web #sites, #course #management, #tools, #class, #survey


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FAQ: Campus Transition to the EEE+ Ecosystem

Due to the nature of aging technology providing increasingly limited options for upgrades, UCI is moving from our 20-year old homegrown learning management system, EEE, to an expanded ecosystem of educational technologies.

At the center of this transition is Canvas – a popular, modern system with a robust toolbox and the added flexibility to connect to supplemental services developed by either UCI or third party providers.

Below, we answer some of the most commonly asked questions about the transition.

What’s going on?

We’ve hit a crossroads: technologies have evolved in complexity and variety, as have the needs of students, faculty, and campus staff. The legacy EEE system has become challenging to maintain due to its age. Enhancements have become impractical and in some cases not feasible.

After consultation with the campus, we are moving away from dependence on the 20-year-old home-grown legacy EEE website, to a new model supporting a broader ecosystem of tools. The Canvas learning management system, named EEE+ Canvas here at UCI, forms the core of this new ecosystem and provides a comprehensive set of tools to manage courses.

When is all of this going to happen?

It will take several years to integrate both our rebuilt home-grown and external 3rd-party tools with Canvas, as well as allow users to migrate content to new tools. We anticipate an approximately 3-5 year timeline (started in 2016), ending around 2020.

What’s going to happen to the legacy EEE Survey tool?

13 years ago we built the EEE Survey tool primarily for academic use; it quickly became popular for a wide range of non-academic campus work. This has revealed the need for a robust, central survey service for the campus as a replacement.

OIT will be identifying a Survey replacement with the help of the campus and we will retire the EEE Survey tool only after a new service is available and units have time to transition. There’s no timeline yet; we’ll be widely announcing any major updates, so stay tuned.

What about the other tools on EEE Legacy (like Class Mail Lists, Evaluations, Quiz, etc.)?

Each tool on the EEE Legacy course management system will be considered individually.

For tools with clear and quality replacements in Canvas (Quiz is a good example) we will help you move content and processes from EEE Legacy to Canvas.

For tools that don’t have obvious or adequate replacements in Canvas, we will either rebuild those tools in-house or identify other options.

The Office of Information Technology maintains a comprehensive list of EEE Legacy tools, their current status, and the general plan for their future; each tool also links off to more information. This list is available at: http://sites.uci.edu/canvas/legacy/

Why is it called EEE+ (EEE+ Canvas, EEE+ Scout, etc.)?

The “EEE+” label is applied to tools that are a part of the continuing, dynamic educational technology toolkit maintained and/or created by the Office of Information Technology for UC Irvine. EEE+ combines both vendor applications and custom UCI-developed tools to create the best possible experience for instructors, students, and the University.

EEE+ tools include the Canvas learning management system, EaterEvals (faculty evaluations results distribution app), Scout (form creator & response gathering tool), and others. Learn more about EEE+ at: http://sites.uci.edu/canvas/plus

Where can I learn more about the transition?

You can find detailed information about the evolving transition at: http://sites.uci.edu/canvas/

Who can I talk to if I have any questions or feedback about the transition?


Starting Salaries in Criminal Justice: How Much Can you Make? #criminal #justice


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Last Updated. June 19, 2013

In a field as diverse as criminal justice, there is a wide array of possible career paths, each with its own pros and cons. Here’s the good news: the need for professionals with a background in criminal justice is predicted to show continued growth for the foreseeable future. That’s according to the Bureau of Labor Statistics (BLS), the government agency that tracks such things. That means that the starting salaries in criminal justice will be competitive to keep up with demand.

It is certainly possible to command a hefty salary when you work in criminal justice. (Criminal lawyers come to mind.) However, do not let your salary potential be your only consideration as you plan your criminal justice career. Many criminology jobs offer intense rewards, such as helping others and maintaining public safety. While some may offer more eye-popping starting paychecks than others, all are worthy of consideration. The following is a basic salary survey of criminal justice salaries.

Private Sector Criminal Justice Positions

In the private sector, starting salaries in criminal justice can be quite high, even for a fresh-faced grad with a criminal justice degree and some internship experience. Of course, public-sector gigs often come with attractive benefits. Here’s what to expect if you go the private route.

Private detective. Starting salaries for private detectives hover around the $20,000 mark. (When you work for yourself, the payoff comes once you build a clientele.) According to BLS, median earnings are in the area of $32,110.

Paralegal. In a recent salary survey from Robert Half International, the salary stats in criminology for case clerks or junior paralegals ranged from $22,000 to $47,500; salary expectations are generally tied to the size of the firm.

Private Security Agent. Based on information from ASIS, a large organization for security professionals, your starting salary as a security agent depends on your industry. Here are just a few:

  • Banking and financial security: $35,000 to $65,000
  • Commercial real estate: $40,000 to $50,000
  • Intellectual property: $20,000 to $40,000
  • Criminal Lawyer: The Bureau of Labor Statistics cites median earnings for a starting lawyer, after nine months, as falling between $40,000 and $80,000. Those who work in a private practice earn the most.

Public Sector Criminal Justice Positions

Public-sector criminal justice jobs often offer a lower starting salary than those in the private sector, but again, salary is just one indicator of how well compensated you will be for your work. Well-designed benefit programs and the rewards of working in the public interest make public-sector criminal justice jobs a great choice for the right candidate. Here are the starting salaries in criminal justice in the public sector from the Bureau of Labor Statistics:

Probation or Correction Officer. Probation officers typically start out around $25,000. Those who work in urban areas tend to earn more.

Police Officer or State Trooper. As a police officer, your earnings as an entry-level worker depend on whether you are working in a local, state, or federal agency. At the lowest end of the scale, you might earn in the range of $30,000. You can often earn considerably more as a federal officer.

Social Worker or Caseworker. Your earnings as a social worker depend heavily on your area of expertise. Median salaries range from $33,920 to $40,080, with starting professionals typically earning less.

Government Security Agent. Government security agents earn anywhere from $55,000 to $75,000, according to ASIS.

Of course, these options are just a few of your many career choices, and as you can see, starting salaries for criminal justice graduates span the pay scale. Go with your heart and choose a field that you love. The money will come, but happiness is invaluable.

Related Articles:


Hospice Experience of Care Survey – Centers for Medicare & Medicaid Services

#hospice ratings

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Hospice Experience of Care Survey

Overview. The CAHPS® Hospice Survey gathers information on the experiences of hospice patients and their informal caregivers’ perspectives of their loved ones’ care with hospice services. Current trends are toward increased use of hospice services in the U.S. More than a million Americans are receiving hospice services annually. The Hospice CAHPS® Survey started national implementation in January 2015.

About the survey. The Hospice CAHPS® Survey samples the primary caregivers of deceased hospice patients who meet survey criteria. Survey administration will occur several months after the death. The survey includes the following key topics: starting hospice care; help for the patients’ symptoms, communication with the hospice team, caregivers’ own experiences with hospice care services; an overall rating of hospice care, and a question about willingness to recommend the hospice. There are three approved modes of survey administration: mail only, telephone only, and mixed (mail followed by telephone).

Policy relevance. The Hospice CAHPS® Survey is required for the FY 2017 Annual Payment Update (APU) determination and subsequent FY APU periods. Implementation started with a dry run for at least 1 month in the first quarter of CY 2015 (January 2015, February 2015, and/or March 2015) plus 3 quarters of continuous monthly participation (April 1, 2015 through December 31, 2015). Monthly participation is required for all subsequent months.

For more information, please visit the Hospice CAHPS® Survey web site at: http://www.hospicecahpssurvey.org .

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Electronic Data Capture – Clinical Trial Management Software #electronic #data #capture #software,


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Electronic Data Capture (EDC) and data management for Clinical Trials and other research studies.

  • Advanced, flexible with powerful features
  • Capture data from any device
  • Customization components, wide range of data entry options
  • Integration with any other software through ODM standards
  • Create your own professional questionnaires
  • Complete control over your studies with query management and custom reporting

More info

Dacima’s Clinical Trial and Epidemiological Research data management software offers innovative solutions designed to streamline data collection, enhance your data management and improve data quality.

Dacima Clinical Suite is the most advanced and flexible Electronic Data Capture system. Our user-friendly and flexible web Electronic Data Capture (EDC) software application allows you to easily tailor the clinical database and interface to meet the requirements of your research study, making it ideal for a wide range of medical research study designs, including clinical trials, patient registries, observational study designs, web surveys, electronic Patient Reported Outcomes (ePRO), post-marketing studies and administrative databases.

With its many features and capabilities and an easy-to-use designer interface you can create database without the need for programming expertise. Dacima offers the most powerful, flexible and user-friendly EDC software on the market.

Dacima Software offered us a solution tailored to our unique needs Université de Montréal

Dacima Software provided us with a cost-effective and easy to use data management platform for our clinical trials Jewish General Hospital

Control, ease of use and cost — DACIMA provided a one-stop solution for our clinical data collection BioIntegral Surgical

Look what clients are saying about us and our software!

Large probability for errors

EDC With Dacima

Traditional E DC

Easy-to-use but limited capabilities

Limited edit checks

Focus on Clinical Trials

EDC Without Dacima

Dacima Clinical Suite

Save time and money now!

Intuitive design and advanced features

Customizable to your needs!

Real-time edit checks


Britannia Hotels is the worst chain in UK, satisfaction survey finds #hospice

#brittania hotels

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Britannia Hotels is the worst chain in UK , satisfaction survey finds

John Cleese as Basil Fawlty, whose hotel is a byword for poor service BBC

With “rundown” hotels that are “well past their best-by-dates”, Britannia Hotels’ accommodation is said to be more Fawlty Towers than first class.

Now, the hotel group, used by the Home Office to house asylum seekers, has been rated the worst hotel chain in the UK for the second year in a row by the consumers’ association magazine Which?

Ranked last out of 29 chains, Britannia Hotels was awarded just one star – the lowest possible rating – for categories including bedrooms, cleanliness and whether the description of the hotel matched reality.

The Which UK hotel satisfaction survey, based on 5,888 member-experiences, ranked each chain according to an overall customer score based on categories such as customer service, food and value for money. Britannia Hotels, which fared poorly in all categories, achieved 33 per cent for its overall score – 3 per cent lower than in 2013, when it was also bottom of the poll.

The Britannia group, owned by businessman Alex Langsam, has previously acknowledged its problems and plans to “improve the standard” of its hotels, which include the Adelphi Hotel in Liverpool, Bosworth Hall Hotel in Warwickshire, The Grand in Scarborough, the Royal Albion Hotel in Brighton and the Russ Hill Hotel in Surrey.

The Roundhouse Hotel and Heathlands Hotel in Bournemouth and The Grand Burstin Hotel in Kent have been used by the Home Office to temporarily house more than 280 asylum seekers this year due to “overcrowding” at London’s detention centres. The group was unavailable for comment yesterday.

Premier Inn and Travelodge are the most used chains according to the survey, together accounting for more than half of all hotel stays. Premier Inn, visited by 668 members, gained four stars across the board, and an 81 per cent customer satisfaction score. The UK’s largest hotel brand came second only to Sofitel, which was awarded five stars in nearly every category and an 83 per cent customer rating.

Travelodge achieved a 60 per cent overall customer score, improving by 10 per cent since last year. The chain was placed in the bottom three in both 2012 and 2013, but has since invested £57m.

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AAHPM Physician Compensation Survey Reveals Diversity in Pay, High Job Satisfaction –

#hospice physician salary

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AAHPM Physician Compensation Survey Reveals Diversity in Pay, High Job Satisfaction

Charles V. (Chuck) Wellman, MD FAAHPM, is Chief Medical Director of Hospice of the Western Reserve in Cleveland, OH, and chair of AAHPM’s Leadership and Workforce Strategic Coordinating Committee

It is with great pleasure that we can finally announce the availability of the AAHPM Physician Compensation and Benefits Survey Report . Two years ago a poll of AAHPM’s members indicated a strong interest in such a survey. Earlier surveys, while helpful, suffered from a low rate of participation and from a lack of depth and refinement in the data. Consequently, the Academy’s Board of Directors charged the Business Practice Task Force to select a vendor who could help to design and implement such a survey. As a co-chair of the Task Force at the time and as current chair of our Leadership and Workforce Strategic Coordinating Committee, I can attest to the many hours that Task Force members spent on this process and the challenges we faced in dealing with the complexity and variability in our field.

The complexity is and will continue to be a challenge. HPM practitioners come from many different backgrounds. We work fulltime and part-time. We work for hospices, hospitals, the Veterans Administration, or as independent practitioners. Some of us are on salary while others have productivity-based compensation. We measure productivity in different ways. Some of us are in academic settings, and many of us have administrative, research, and teaching responsibilities. We have great variability in titles with no consistent agreement on chief medical officer, medical director, associate medical director, and team physician. As you might imagine, each iteration of the survey resulted in further discussion, and we realized a constant tension between designing a thorough, comprehensive survey versus a survey that might be too complex or time-consuming. In the end we find ourselves very pleased and grateful that nearly 800 of us were willing to complete this survey.

One will find that there is a wealth of data in this survey. It tells us a lot about who we are in this relatively young field. It will help to establish ranges of benefits and compensation, which will be increasingly important as we strive to attract residents and mid-career physicians to our field. The survey will give us greater flexibility in negotiating work hours, time off, productivity expectations, and CME benefits. There were also questions about job satisfaction, and it is exciting and gratifying to know 96% of us are satisfied or very satisfied with our profession and 93% of us are likely or very likely to recommend a career in HPM.

This entry was posted by Administrator on July 18, 2011 at 12:50 PM, and is filled under Business Practice. Hospice and Palliative Medicine. Resources. Follow any responses to this post through RSS 2.0. Both comments and pings are currently closed.

The survey of AAHPM membership on compensation, and the imminent release of its findings, surely represents a major step in the maturation of the specialty. As the practice and role of HPM physicians evolves within the larger health care system, having a deep understanding of current compensation patterns is essential to advancing the value proposition of the future HPM physician. As Dr. Wellman states, the Report tells us a lot about who we are in this relatively young field. Indeed it does. Every physician interested in advancing one s career in Hospice and Palliative Medicine would do well to purchase a copy.

#2 written by Stacie Bering MD
about 5 years ago

I am delighted that this survey is available. However I question why it is so expensive. Maybe having online access to the report without acces to Mercer PayMonitor. The price is a little steep for those of us in a small team!

#3 written by Administrator
about 5 years ago

Dr. Bering, thank you for your feedback.

The survey report pricing reflects the Academy’s effort to provide fair value to all of our members while keeping our annual dues as low as possible.

AAHPM has grown tremendously over the past 5 years (over a 100% increase in membership). As such, the organization now represents a very broad constituency with different interests and needs. When the Academy initiates projects that may not be of interest to all members, a fee is typically added to help defray these costs. In the case of the compensation survey, the product was specifically requested (via member survey) by a substantial number – but not all – of our members. So, product sales are intended to cover the costs of consultants, staff oversight, printing, marketing, and distribution so that these are not reflected in any dues increase.

The price point on this report is actually substantially lower than other similar surveys for other specialties. AAHPM looked at 40 national medical specialty societies to determine how those groups that conduct compensation surveys priced the resulting product. While many societies refer their members to participate in the Medical Group Management Association (MGMA) compensation survey, some had conducted their own. Overall, the charge for a report of survey data, whether packaged as a printed or e-product, ranged from no cost to over $700. It was typical for organizations to charge something and to offer discounts according to whether the purchaser was a survey participant or a member of the association.

AAHPM survey participants are receiving a discount on the purchase of the report and a free copy of the Executive Summary. AAHPM members will always benefit from a reduced rate on Academy products, and survey findings will be highlighted in the Academy’s newsletter, AAHPM Quarterly, which members will receive.

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